Shipping Policy Details

How Soon Will My Product Ship?

Production starts after final artwork approval. Production time and shipping transit vary by product and destination; check the product’s stated production turnaround and allow additional transit time. Timing is measured in business days unless stated otherwise. Artwork revisions, weekends and holidays can affect your schedule.

Have an event deadline? Contact hello@britebooth.com with your display, ZIP code and required in-hand date before ordering so we can confirm the schedule.

How many deliveries should I expect?

Some of our display products are split ship.  In that case the hardware is often shipped from one location and the graphic is shipped from another location.  For split shipments you will receive a minimum of two packages/deliveries.  

Do You Ship Internationally?

At this time we only ship within the United States

Shipping F.O.B?

Unless otherwise stated, all orders placed with BriteBooth will ship Free On Board (F.O.B.) from either our shipping dock or one of our supplier's shipping docks. BriteBooth cannot guarantee carrier transit times. For shipping damage, contact us within 3 business days of delivery so we can help with the carrier claim under our refund policy.

Once a shipment is in the possession of a third-party shipper and the appropriate tracking information has been provided to the client, it is then the responsibility of the client to monitor that shipment and delivery. BriteBooth does not monitor all shipments once they have left our shipping dock or our supplier's shipping docks.

Where Do Packages Ship From?

We work with exhibit manufacturers and graphics houses across the country, and your exhibit will ship from the location at which it is produced.  This includes multiple locations within the United States as well as a location in China.

Will You Ship on My UPS/FedEx Account?

At this time we don't offer the ability to ship on your own carrier account, however we get highly competitive shipping rates which often cost less than the average carrier account.