BriteBooth Knowledge Base

Company Overview

BriteBooth® specializes in modular, backlit SEG (Silicone Edge Graphic) trade show displays that are portable, easy to set up, and visually stunning.
Our systems feature tool-free assembly, premium dye-sublimation fabric graphics, and efficient LED illumination for 360° visibility.

Product Overview

• Casonara Backlit Walls – Modular SEG lightboxes with edge-to-edge, 360° illumination
• Wavelight Backlit Displays – Slim-profile tension fabric lightboxes
• Backlit Counters – Portable counters with backlit branded graphics
• Towers – Tall, illuminated towers for vertical branding
• Full Booth Kits – Pre-configured 10×10 and 10×20 booth packages
• Replacement Graphics – Swap out visuals seasonally or for new campaigns

Purchasing & Checkout Process

1. Add to Cart: Click "Add to Cart" on any product or kit page. Review cart contents at /cart.
2. Checkout: Proceed to /checkout. Enter billing/shipping details and select shipping method.
3. Payment: We accept major credit cards (Visa, MC, AmEx, Discover), Apple Pay, Google Pay, and Shop Pay. For purchase orders, contact Sales to request net terms or submit a PO.
4. Order Confirmation: You’ll receive an email summary with order number and next steps. For custom quotes or large orders, a sales rep will reach out.
5. Terms & Conditions: View our Terms of Service for payment terms, cancellations, and returns.

Ordering & Samples

11”×17” Fabric Printed Hard Proof
Order a small-scale sample printed on the exact tension-fabric material used for your full-size backlit display.
Perfect for testing print fidelity, fabric feel, and edge finish.
Note: Colors in the hard proof may not perfectly match final backlit vibrancy. 

Design & Artwork Process

1. Artwork Templates
   Download AI/PDF templates on each product page under “Artwork Templates.” Templates include final dimensions, bleed zones, and safe areas.
2. Design Services
   Flat-rate exhibit design includes:
   • Concept development based on your brand guidelines
   • Custom layouts for your booth size
   • 3D renderings for visualization
3. Proofing Process
   Every order—artwork you supply or we design—goes through free digital proofing:
   • Resolution, bleed, and layout checks
   • PDF proof sent via email (typically within 24 business hours)
   • Production starts only after your approval

Artwork Best Practices

• Use CMYK color mode for print accuracy
• Provide files at 120 DPI (minimum 150 DPI for large formats)
• Outline all fonts or include font files
• Keep text and logos within the “safe zone”
• Design bold, large visuals—fine details can get lost from a distance
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• Embed or link all images—no missing links in layered files

Accepted File Formats:
Vector: AI, EPS, PDF, SVG
Raster: TIFF, .PSD, PNG, JPEG

Uploading Artwork

After placing your order, upload artwork via our  Artwork Upload Portal.
Include your order number in file names or notes to ensure proper pairing with your production order.

Turnaround Times

• Standard Production: 4–6 business days after final proof approval
• Shipping: 1–4 business days, depending on destination

Shipping Policy

Most displays ship in protective cases with wheels.
Some orders arrive in multiple split shipments (hardware & graphics).
We ship via UPS Ground and FedEx.

View Full Shipping Policy

Returns & Refunds

Defective or damaged items may be returned at no cost within 30 business days of delivery.
Custom-printed graphics are non-returnable unless there’s a print error.

Read our Returns & Refunds Policy

Need Help?

• Contact Us for pre-sale questions
• Artwork Guidelines for detailed specs and templates
• Flat-rate Design Services
• Artwork Upload Portal

© 2025 BriteBooth® – Modular Backlit Displays Made Easy