FAQ

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What is the typical Turnaround Time

Upon approving your artwork, you can generally expect most of our display products to be ready for delivery within five business days. Please be aware that our delivery service does not operate on Saturdays or Sundays.

Do you offer design services?

Yes, We do offer trade show display design services.

We ask for a minimum of 7 business day for the completion of your design.  The 7 day timeframe starts when we receive all the necessary information and artwork elements such as text, logos and images.  We offer 2 revisions within the 7 day time period, however each additional revisions can add up to two business days.

More information can be found on our Artwork Design Services page

Why do you have so few products?

We pride ourselves on offering a highly curated selection of only the best displays on the market. Unlike other sites that overwhelm you with endless options, we've chosen to streamline the process by only offering the cream of the crop. This not only ensures that you're getting the best bang for your buck, but it also allows us to cut costs and pass on the savings to you, our valued customer.

How hard is it to setup on your displays?

Our displays are designed for ease of assembly and don't necessitate any additional show services. Although straightforward, the setup process does require a bit of time commitment. For two individuals working together, expect approximately 45 minutes per display. To facilitate this process, we provide comprehensive instructional videos and illustrative diagrams.

What is the ordering process?

The Ordering Process at BriteBooth: A Streamlined Experience

At BriteBooth.com, we strive to make the ordering process as seamless as possible for our clients. Whether you place your order via phone, email, or directly on our website, our dedicated sales staff will guide you every step of the way. Please note that uploading artwork does not automatically place an order.

  1. View our Products: Browse our curated selection of backlit products, add your desired product to your cart and checkout.

  2. Order Placement: Upon receiving your order, our  team will review your information and send you an order confirmation.

  3. Graphic Design Assignment: If your order includes a display with graphics, one of our in-house designers will be assigned to your project, and you will receive an introductory email from them.

  4. Artwork Submission and Review: If you have provided print-ready artwork, our assigned designer will review it and either send you digital proofs or request necessary corrections within 24 hours (business days only). If BriteBooth.com is handling your design, our designer will send you a link to complete our design brief, followed by proofs and hopefully final artwork within 7 business days. In both cases, the client must approve the final artwork via email sent to the BriteBooth.com designer.

  5. Production: After receiving your artwork approval, we will begin the production process for your display. Please note at this point your order can't be canceled.

  6. Shipping and Tracking: Once your order is complete, we will send you a tracking email containing detailed tracking information for all components of your order.

At BriteBooth.com, we are committed to delivering a professional and efficient experience for our clients. Our dedicated team is here to support you from the initial order placement to the moment your display arrives at its destination.

What are your artwork guidelines?

Graphics designed using the templates provided on our website:

Templates for each of our displays can be found on their respective product pages.  Upon selection, the templates will open in your browser by default. To save the template(s) to your local drive, click the download icon situated in the top-right corner of the browser window.

All artwork is at least 72 DPI when placed on a full-scale template:

The resolution of images incorporated into our templates should range between a minimum of 72 DPI and a maximum of 150 DPI. To ensure compatibility with the maximum canvas size of Photoshop and Illustrator, some of our templates have been designed at half scale. For these half-scale templates, increase the resolution to a minimum of 200 DPI. To verify the resolution of your embedded images, we recommend zooming into your artwork at 100% magnification.

Background artwork is extended to the full size of the document for bleed:

Most of our templates include bleed. To ensure your artwork has the appropriate bleed, fill the entire document or artboard with the intended graphic elements you want to bleed. Please note that extra bleed or crop marks are unnecessary.

All artwork is set up using CMYK colors:

All our display graphics are printed using the CMYK color process. RGB, HEX, and Pantone colors will be converted to CMYK. We'll do our best to color match to your branding colors, but if critical color matching is a concern, we recommend a hard proof or consultation with your assigned designer to discuss color matching options.

All text has been converted to outlines:

One of the final steps in preparing your artwork is to save a version of your design with the fonts converted to outlines/paths. This eliminates the need for you to provide us with the fonts you incorporated into your design. Please note that fonts converted to outlines can no longer be edited via the text tool.

All images are embedded and not linked:

Embedding images, rather than linking them, allows you to upload one complete print-ready file to us. This is a common process when providing Adobe Illustrator files and sometimes Adobe InDesign files.

Avoid using white or light colored backgrounds:

Be mindful of using too much white or light-colored backgrounds, as this can cause the LED lights and frame to be more visible or create hotspots in the display. Instead, consider using darker colors or gradients to minimize this issue.

Avoid Large Areas Of Black:

The "color" black represents the absence of light. When LED lights shine through a tension fabric, it can alter the appearance of black, making it seem grey, blue, or even green.

Final artwork provided as a high-resolution Ai, PDF, or PSD file:

We prefer final artwork to be sent in Ai, PDF, or PSD file formats, although we accept high-resolution image files and Adobe InDesign files as well. Please note that InDesign files require you to send the linked elements as well. Also, modifications to flattened PSD files and image formats such as JPEG, PNG, and TIFF are very limited. At this time, we don't accept Canva files.

Artwork can be uploaded prior to adding a display to your project.  Simply click the artwork upload button on the product page and browse for you artwork files.

Do you offer 3D rendering?

Yes we offer complimentary rendering with our free proofing process for all of our display products with graphics.

When it comes to creating the perfect trade show display, it's essential to be able to visualize how your artwork will look on the actual product. That's why, at our company, we offer a complimentary 3D rendering service for all of our custom trade show displays, like Casonara Display.

Our team of experts will take your artwork and create a highly detailed and accurate 3D rendering of your Casonara Display, allowing you to evaluate how your artwork will look on the final product. This way, you can make any necessary adjustments to your artwork and ensure that it will look amazing on the actual display.

Not only that, but this service also provides you with an opportunity to see how your display will look in a virtual environment, allowing you to make changes before the actual production, making sure that your final product is exactly what you envision.

So why settle for anything less? With our complimentary 3D rendering service, you can be sure that your trade show display will look fantastic, and that your artwork will be perfectly showcased on the actual product. Trust us to bring your vision to life and take the first step in making your brand shine at your next trade show event!

What is the Artwork Design Process?

Days 1-3

A dedicated designer works on an initial concept based on your creative brief

Days 3-4

You review your concept, gather any necessary edits and provide feedback

Days 5-7

Designer will make edits based on your feedback and prepare artwork for print

Days 7+

More than two revisions may increase the artwork timeline beyond 7 days (2 days per revision)

How do I provide artwork for my display?

Artwork can be uploaded at any point using the following link:

https://britebooth.com/pages/upload-artwork

What resolution should my artwork be?

As stated in our Art Guidelines, the DPI of your images when placed on our templates should be a minimum of 72 DPI and a maximum of 150 DPI. Some of our templates have been created at half scale so that they are compatible with Photoshop and Illustrators maximum canvas size. For templates that are designed at half scale, you need to double the DPI to a minimum of 200 DPI. A good way to double check the DPI of your embedded images is to zoom in to your artwork at 100% .

Where do I find the graphic templates for my display?

Templates for each of our displays can be found on their respective product pages.  Upon selection, the templates will open in your browser by default. To save the template(s) to your local drive, click the download icon situated in the top-right corner of the browser window.

Do you have any tips for designing artwork for your displays?

When designing artwork for backlit trade show displays and lightboxes, it is essential to consider several best practices to ensure maximum visual impact and effectiveness. Here are some key tips:

 

1. High-Resolution Images:

Use high-resolution images and vector graphics to ensure your artwork remains crisp and clear when enlarged and illuminated. Low-resolution images may appear pixelated or blurry, reducing the overall impact of your display. 

2. Vibrant Colors:

Opt for vibrant, high-contrast colors that will pop when illuminated. This will help your artwork stand out and draw attention to your display (Avoid large ares of black or white).

3. Clear and Legible Text:

Use bold, easy-to-read fonts to ensure that your text is legible from a distance. Keep the text size large enough to be easily read, and avoid using overly intricate or decorative fonts that may be difficult to decipher.

4. Minimal Text:

Keep the text to a minimum, focusing on concise and impactful messaging. Too much text can be overwhelming for viewers and may detract from the visual appeal of your display.

5. Maintain Consistent Branding:

Ensure that your artwork aligns with your overall brand identity, using consistent colors, fonts, and logos. This helps create a cohesive experience for viewers and reinforces your brand message.

6. Simple and Uncluttered Design:

Avoid overly complex or cluttered designs that may be distracting or difficult to comprehend. Instead, focus on a clean, simple design that effectively communicates your message and highlights your products or services.

7. Use of White Space:

Be mindful of using too much white or light-colored backgrounds, as this can cause the LED lights and frame to be more visible from the sides or create hotspots in the display. Instead, consider using darker colors or gradients to minimize this issue.

8. Avoid Large Areas Of Black:

The "color" black represents the absence of light. When LED lights shine through a tension fabric, it can alter the appearance of black, making it seem grey, blue, or even green.

9. Consult with Professionals:

If you are unsure about your design or need guidance, consider consulting with professionals who specialize in backlit display and lightbox artwork. They can provide valuable insight and assistance in creating an effective and visually appealing design.

 

By following these best practices, you can create stunning and impactful artwork for your backlit trade show displays and lightboxes, ensuring that your brand message is communicated effectively and attracts the attention of trade show attendees.

Do you offer price matching?

Introducing our Price Match Guarantee! We are committed to providing you with the best value possible. If you find an identical product at a lower price from one of our competitors, we will gladly match that price.


Please note that for a successful price match, the comparison product must be exactly the same in every aspect, including product specifications, materials, and design. It's not uncommon for there to be mismatched comparisons, so please double-check before submitting your request.

To take advantage of our Price Match Guarantee, simply reach out on our contact us page and provide us with the competitor's website link or advertisement showing the lower price, and we'll verify the details. Once confirmed, we'll match that price for you.

With our Price Match Guarantee, you can shop with confidence knowing that you're getting the best deal without compromising on quality.

Do you print or produce your display products?

We don't manufacture or print the displays in-house. Instead, we collaborate with a display manufacturer based in Texas. The hardware is shipped directly from Texas, while the custom-printed artwork for our backlit displays is produced and dispatched from China.

What is SEG Graphic

SEG, or Silicone Edge Graphics, is a popular display solution in the trade show industry due to its sleek and modern appeal. The term refers to a high-resolution, dye-sublimated fabric graphic finished with a thin silicone strip, or gasket. This gasket is then inserted into the groove of a tension fabric display frame to create a large, smooth, and visually appealing graphic wall.

High-Resolution Graphics

The fabric used in SEG is typically a high-quality polyester that allows for high-resolution printing. This ensures your trade show display will be vibrant and attention-grabbing, crucial for standing out in a bustling trade show environment.

Easy Installation and Transport

One of the major advantages of SEG displays is their ease of installation and transport. The lightweight fabric graphics can be folded down into a compact size for transport, saving on shipping costs. Installation involves simply pressing the silicone edge into the frame's recessed grooves. This ease of setup and dismantle saves exhibitors valuable time during the hectic process of trade show preparation and breakdown.

Versatility

SEG displays are incredibly versatile. They can be used to create various configurations, from simple backdrops to more complex exhibits incorporating different shapes and sizes. This versatility makes them a favorite choice for trade show exhibitors looking to customize their booth design.

Durability and Reusability

SEG displays are durable and can withstand the rigors of repeated use, making them a cost-effective solution for companies that participate in multiple trade shows throughout the year. They are also washable, allowing for easy maintenance and long-term reuse.

Sleek, Seamless Appearance

Finally, the silicone-edged design of SEG displays ensures a tight, seamless graphic. This results in a clean, modern, and professional appearance, enhancing the overall look and feel of your trade show booth.

In conclusion, SEG displays are a highly recommended solution for the trade show display industry. They offer an optimal balance of practicality, aesthetics, and cost-effectiveness, helping exhibitors create compelling, memorable displays.